These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Ultra0, LLC ("Ultra0", "we", "us", or "our"), governing your access to and use of our website, mobile applications, and AI-powered injury prevention services (collectively, the "Service"). By accessing or using Ultra0, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.1 Eligibility: You must be at least 18 years of age to use Ultra0. By using our Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
1.2 Service Description: Ultra0 provides AI-powered injury risk assessment and personalized training recommendations for endurance athletes through integration with fitness tracking devices.
1.3 Modifications: We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service with at least 30 days' notice.
2.1 Core Features: Ultra0 provides:
2.2 Service Evolution: We continuously improve our algorithms and features. We reserve the right to modify, suspend, or discontinue any aspect of the Service at our discretion, with reasonable notice for material changes affecting your subscription.
2.3 Technical Requirements: You are responsible for maintaining compatible devices, internet connectivity, and software necessary to access Ultra0. We are not liable for any inability to access the Service due to technical incompatibilities.
IMPORTANT: Ultra0 is not a medical device and does not provide medical advice, diagnosis, or treatment.
Our injury risk assessments and recommendations are based on algorithmic analysis of fitness data and should not replace professional medical consultation. You should always consult with qualified healthcare professionals before making decisions about your health, training, or injury management.
By using Ultra0, you acknowledge that:
4.1 Account Creation: You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials.
4.2 Account Security: You agree to:
4.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.
5.1 Subscription Plans: Ultra0 offers various subscription tiers with different features and pricing. Details of current plans are available on our website.
5.2 Free Trial: We may offer free trial periods. Unless you cancel before the trial ends, your subscription will automatically convert to a paid plan.
5.3 Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually). Payments are processed through secure third-party payment processors.
5.4 Price Changes: We reserve the right to modify subscription prices with 30 days' notice. Price changes will apply at your next renewal period.
5.5 Refunds: All subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy. We may offer discretionary refunds on a case-by-case basis.
6.1 Our Property: All content, features, and functionality of Ultra0, including but not limited to text, graphics, logos, algorithms, and software, are owned by Ultra0 and protected by international copyright, trademark, and other intellectual property laws.
6.2 Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.
6.3 Restrictions: You may not:
7.1 Your Data: You retain ownership of your personal fitness data. By using Ultra0, you grant us a license to process and analyze your data to provide our Service.
7.2 Feedback: Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.
7.3 Aggregated Data: We may use anonymized, aggregated data for research, product improvement, and statistical analysis.
You agree not to:
9.1 Device Integration: Ultra0 integrates with third-party fitness devices and services (e.g., Garmin, Strava). Your use of these services is subject to their respective terms and conditions.
9.2 Third-Party Links: Our Service may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
9.3 App Stores: If you access Ultra0 through mobile applications, you also agree to comply with the applicable app store terms (Apple App Store, Google Play Store).
10.1 Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10.2 Limitation of Damages: TO THE MAXIMUM EXTENT PERMITTED BY LAW, ULTRA0 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.
10.3 Cap on Liability: OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10.4 Assumption of Risk: You acknowledge and agree that you voluntarily assume all risks associated with physical exercise and the use of our Service.
You agree to defend, indemnify, and hold harmless Ultra0, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
Your use of Ultra0 is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Service, you consent to our data practices as described in the Privacy Policy.
13.1 Your Right to Terminate: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
13.2 Our Right to Terminate: We may suspend or terminate your access immediately, without prior notice, if you breach these Terms or engage in conduct we deem harmful to our Service or other users.
13.3 Effect of Termination: Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall remain in effect.
14.1 Informal Resolution: We encourage you to contact us first to resolve any disputes informally. Most concerns can be resolved quickly through our support team.
14.2 Binding Arbitration: Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14.3 Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
14.4 Exceptions: Nothing in this section prevents either party from seeking injunctive relief or pursuing claims in small claims court.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action shall be brought exclusively in the courts of California.
16.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ultra0 regarding the Service.
16.2 Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
16.3 No Waiver: Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
16.4 Assignment: You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
16.5 Force Majeure: Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control.
Ultra0 is committed to ensuring digital accessibility. If you encounter any accessibility barriers, please contact our support team for assistance.
You agree to comply with all applicable export and re-export control laws and regulations, including those of the United States and the jurisdiction in which you reside.
19.1 Mobile App License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to install and use our mobile application on devices you own or control.
19.2 App Store Requirements: You acknowledge and agree that:
We may offer access to beta features that are still in development. Beta features are provided "as is" without warranties and may be modified or discontinued at any time. Your use of beta features is at your own risk.
By using Ultra0, you consent to receive electronic communications from us, including emails about your account, Service updates, and promotional offers. You may opt out of promotional communications at any time through your account settings.
If you have any questions about these Terms and Conditions, please contact us at:
Ultra0, LLC
Email: support@ultra0.com
Website: www.ultra0.com
Made in San Francisco 🌉
For urgent matters or account issues, please include your account email and a detailed description of your concern. We typically respond within 24-48 business hours.
Document Version: 1.0
Last Review Date: January 30, 2025
Next Scheduled Review: July 30, 2025